Accessibility Statement
FilialConnect is built for older adults and people with low digital experience. We target WCAG 2.2 AA across the site and test every change against it.
What we do
- Minimum 18px text with fluid scaling; a reading aid offers two larger presets.
- Colour contrast at or above 4.5:1 in both the light and the dark palette. Lighthouse accessibility is gated at 0.95 or better in CI, which fails the build below that.
- Full keyboard support: skip link, visible focus rings, Enter/Space accordions, Escape-closable menu with focus return.
- Respects prefers-reduced-motion, prefers-color-scheme (dark mode) and forced-colors (high contrast).
- Every interactive element carries an accessible name in both languages.
- Keyboard focus is never hidden behind the sticky header (WCAG 2.4.11 focus-not-obscured): jump links land below the bar.
Known limitations
- The help form and remote-assist code are demonstrations - no data is sent anywhere.
- Fonts render differently across operating systems (we load no web fonts, so the site works fully offline).
- Tutorial images are teaching illustrations, not real app screenshots.
- The offline scam-domain list covers international domains only - absence from the list never means "safe".
Found a barrier?
Open an issue on GitHub (link in the footer of every page) and we will fix it - accessibility defects are treated as the highest priority.