Important Safety Reminder

Banks, police, and government agencies will NEVER call to ask for your password, verification code, or to transfer money. If someone does, hang up immediately.

How It Works

Scammers call pretending to be police, bank staff, or government officials. They claim your bank account is involved in a crime or you owe money, and demand immediate payment.

Warning Signs

  • Caller claims to be from police, court, or tax bureau
  • They ask you to transfer money to a "safe account"
  • They threaten arrest or legal action if you do not cooperate
  • They tell you not to inform your family

What to Do

  • Hang up immediately—real officials never demand money over the phone
  • Verify by calling the official number of the agency they claim to represent
  • Tell your family about the call

How It Works

Scammers invite you to WeChat or QQ groups promising high returns on gold, stocks, cryptocurrency, or health products. They show fake profits to convince you to invest more, then disappear with your money.

Warning Signs

  • "Guaranteed" high returns with "zero risk"
  • Pressure to invest quickly before the "opportunity disappears"
  • Group chat where everyone seems to be making money
  • Asked to download unknown apps for investment

What to Do

  • Only invest through licensed banks and financial institutions
  • Consult your children before making any investment decisions
  • Remember: if it sounds too good to be true, it is

How It Works

Someone calls claiming your computer or phone has a virus. They ask you to install software that lets them control your device remotely, then steal your banking information.

Warning Signs

  • Unsolicited call about problems with your computer or phone
  • Asked to install remote access software
  • Claims your device is "spreading viruses"
  • Demands payment to "fix" the problem

What to Do

  • Never install software at a stranger's request
  • Hang up—real tech companies do not make unsolicited calls
  • If concerned, ask a family member to check your device

How It Works

You receive a message or call saying you have won a prize, lottery, or sweepstakes. To claim it, you need to pay a "processing fee" or "tax" first. The prize never arrives.

Warning Signs

  • You "won" a contest you never entered
  • You must pay money before receiving the prize
  • Urgent deadline to claim the prize
  • Asked for bank details to "deposit" the prize

What to Do

  • Real prizes never require you to pay first
  • Delete the message and block the sender
  • Never share your banking information with strangers

How It Works

You receive a text or WeChat message with a link that looks like it is from your bank, delivery company, or family. Clicking it takes you to a fake website that steals your login and password.

Warning Signs

  • Message with a link you were not expecting
  • Link looks slightly wrong (extra letters, misspellings)
  • Urgent message like "Your account will be closed"
  • Message from "family" asking for money through a new number

What to Do

  • Never click links in unexpected messages
  • If "family" asks for money, call them first to verify
  • Type website addresses yourself instead of clicking links

Suspect You Have Been Targeted?

If you think you have encountered a scam, tell your family immediately. They can help you verify and report it.

Alert My Family Now