Printable Guides

Download and print step-by-step instructions. Take them to the bank, hospital, or anywhere you need. Large print, simple steps, always ready.

Hospital Visit Checklist

Everything you need for a smooth visit

  1. Bring your ID card and health insurance card
  2. Arrive at the hospital 30 minutes early
  3. Go to the registration desk first
  4. Show your appointment confirmation
  5. Wait in the designated waiting area
  6. Bring a list of your current medications
  7. Write down questions you want to ask the doctor

Banking Checklist

Step-by-step for common banking tasks

  1. Bring your bank card and ID
  2. Take a queue number at the entrance
  3. Wait for your number to be called
  4. Tell the teller exactly what you need
  5. Count your money before leaving the counter
  6. Keep your receipt in a safe place
  7. Never share your password with anyone

Taking the Train

Complete guide from ticket to destination

  1. Arrive at the station 45 minutes early
  2. Find your train number on the departure board
  3. Go to the correct waiting hall
  4. Check your ticket for carriage and seat number
  5. Line up when your train is announced
  6. Show your ID and ticket at the gate
  7. Use the numbers above the seats to find yours
  8. Keep your ticket until you exit the destination station

Emergency Contact Card

Important numbers to carry with you at all times

  1. Emergency (Police / Fire / Ambulance): 110 / 119 / 120
  2. Family Member 1: _________________
  3. Family Member 2: _________________
  4. Your Doctor: _________________
  5. Nearest Hospital: _________________
  6. Your Blood Type: _________________
  7. Allergies: _________________