Remote Assistance
Let your children see your screen and guide you through any digital task. Secure, private, and only your family can connect.
Your Connection Code
Tell this code to your child to start a remote assistance session
Codes change with every session for your security
How Remote Assistance Works
Get help from your family no matter where they are, in three simple steps
Open Remote Assistance
Tap the remote assist button. A unique 6-digit code will appear on your screen.
Share the Code
Tell the code to your child over the phone or through WeChat.
They Guide You
Your child can see your screen and draw arrows and circles to show you what to tap.
Your Privacy is Protected
We take security seriously. Here is how we protect you
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Family-Only Access
Only people you approve can connect to your screen. Strangers cannot request access under any circumstances.
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One-Time Codes
Each session generates a new, unique connection code. Old codes cannot be reused, preventing unauthorized access.
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You Are Always in Control
You can end the session at any time with one tap. Your child can only view your screen and never controls your device without permission.
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No Data Stored
Your screen content is never recorded or saved. When the session ends, everything disappears. Your privacy is absolute.
Need Urgent Help?
If you cannot wait for remote assistance, send an instant help request.
Call for Help Now