Illustration: a banking app home with a balance card, three service icons, and a privacy reminder button
Teaching illustration (simplified mock-up, not a real app screenshot).
Step
1

Open Your Bank App

Find your bank app on your phone. Each bank has its own app. If you have trouble, ask your children to help you install it.

Step
2

Log In Safely

Enter your account number and password. Never share your password with anyone. If you forget it, go to your bank branch to reset it.

Step
3

Check Your Balance

Tap "My Account" or "Balance" to see how much money you have. The display is clear and easy to read.

Step
4

Transfer Money

Tap "Transfer" to send money to another account. You need the recipient name, bank, and account number. Double-check all details before confirming.

Step
5

Pay Bills

Tap "Payments" to pay utility bills, phone bills, and more. The app stores your payment history so you can review it later.

Step
6

Stay Safe

Never click links in messages claiming your account has problems. Log in only through the official app. If you receive suspicious calls, hang up and tell your family.

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