Illustration: a hospital app screen with date chips, department rows, and a large orange appointment button
Teaching illustration (simplified mock-up, not a real app screenshot).
Step
1

Open the Hospital App

Find the hospital app on your phone. Common apps include health department platforms or your local hospital app. If you do not have one, ask your children to help you install it.

Step
2

Search for Your Hospital

Type the name of your hospital in the search bar. Make sure you select the correct hospital, as some cities have multiple branches.

Step
3

Select the Department

Choose the department you need, such as Internal Medicine, Cardiology, or Orthopedics. If you are unsure, ask your family or choose General Internal Medicine.

Step
4

Choose a Doctor and Time

Browse available doctors and time slots. Pick a date and time that works for you. Morning slots are usually easier to get.

Step
5

Confirm and Pay

Review your appointment details and pay the registration fee. Most apps accept WeChat Pay or Alipay. The fee is usually small.

Step
6

View Your Appointment

After booking, you will receive a confirmation. Check the app for your appointment number and queue position before going to the hospital.

Step
7

Arrive at the Hospital

Arrive 30 minutes early. Go directly to the department floor and wait for your number to be called. Bring your ID and insurance card.

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